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Caring service

Story from nhs.uk

"Caring service"

About: St Helens Hospital / Dermatology

I am writing this review on behalf of my husband Sean. He attended the dermatology department today to have two basal cell carcinomas excised. The staff were wonderful and made him feel very much at ease. They explained everything they were doing and were very patient. The four nurses were of diverse ages and worked very well together as a team.

We can’t praise them enough. The NHS is a national treasure!

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Responses

Response from St Helens Hospital 4 years ago
St Helens Hospital

Submitted on 16/08/2019 at 09:32
Published on nhs.uk at 10:06

Thank you for taking the time to share your feedback about your husbands experience of attending the dermatology department to have his basal cell carcinomas excised. It is very important to us that our patients are put at ease and treated with kindness and compassion. It is also pleasing to hear that our nursing team explained everything that was happening. Your comments have been shared with the team and they are delighted so once again thank you.

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