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"Doctors are fine dispensary is useless"

About: South Holderness Medical Practice

My husband had heart surgery in April since then (5 repeat prescriptions worth ) the dispensary has not got his prescription right once.

I had to supply the dispensary with copies of his discharge papers showing what medication he should be on as they claimed not to have had it. Despite seeing the lady copy the details onto a computer, the next 4 prescriptions and medication have either had tablets on that he longer needs to take or have had items missing or not enough to last 4 weeks.

Today’s was the same, one of the tablets that the hospital said he had to take for the rest of his life missing completely.

It is people’s life they are dealing with and should be checking prescriptions more carefully before dispensing the medication.

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Responses

Response from South Holderness Medical Practice 4 years ago
South Holderness Medical Practice
Submitted on 14/08/2019 at 09:08
Published on nhs.uk at 11:06


Thank you for your comments.

I am very sorry to hear that your experience at our dispensary has not been to the standards we expect.

If you would like to contact us directly we can look into the issues you have mentioned and address your concerns.

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