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Evening visit, c.20:00 - 22:30 Wed 7 Aug 2019

Story from nhs.uk

"Evening visit, c.20:00 - 22:30 Wed 7 Aug 2019"

About: Western Eye Hospital

Apart from the long wait, about 10 minutes to be registered and the whole visit over 3 hours, I was treated with great warmth and helpful sympathy and skills all the way.

My initial check was very soon after arrival and the anaesthetic drops were a great relief, for about half an hour, but of course the irritation returned slowly but was much more bearable. I was very relieved next morning to wake up with NO SORENESS! MANY thanks. All is still going very well and normally. MANY THANKS to you ALL.

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Responses

Response from Western Eye Hospital 4 years ago
Western Eye Hospital

Submitted on 16/08/2019 at 09:14
Published on nhs.uk at 10:06

Imperial College Healthcare NHS Trust is delighted to hear your feedback regarding your care and treatment received in our A&E Department at the Western Eye Hospital. Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers. Thank you for taking the time to post your response. Imperial College Healthcare NHS Trust appreciates and values your comments

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