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Outstanding care

Story from nhs.uk

"Outstanding care"

About: Richmond Surgery

I have nothing but praise for the care I have received from my GP and all of the team at the surgery.

In particular three years ago a serious issue was identified and a referral arranged.

As a result I was admitted to hospital for heart surgery as an urgent case.

The operation was successful but recovery took some months during which time I was treated effectively and with great consideration by my GP and the whole team at the Richmond Surgery. I am extremely grateful.

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Responses

Response from Richmond Surgery 4 years ago
Richmond Surgery

Submitted on 14/08/2019 at 07:51
Published on nhs.uk at 11:06

We are delighted that you have taken the time to post such positive feedback and pleased that you sound recovered and well.

All our teams endeavour to provide effective and innovative care within a service industry that as we all know can struggle at times.

Our staff will be made aware of your comments. Thank you again.

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