Got a phone call yesterday asking if I want to take advantage of a cancellation my surgeon had this week. Only a minor op but yep why not.
I was told the time to be at St Johns and what ward.
Then things got silly because much of NHS Lothian still resides in the 20th century. I asked if the guy from the appointments office could confirm the details and provide all the other information one normally gets from a surgical procedure notification but no he could not do this as he was not allowed. I did manage to find out when to start fasting but that was it.
I do get some appointments via secure email and have done so for a few years now and was told by someone in the NHS Lothian IT department that this facility would be rolled out accross NHS Lothian, 5/6/7 years later it is still only a very small number of departments that have this facility.
I wonder if the promised free WiFi has finally been fully rolled out in one of the last health board in the UK to provide it?
"Living in the past"
About: St John's Hospital / Head and Neck St John's Hospital Head and Neck EH54 6PP
Posted by MrFraggle (as ),
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Update posted by MrFraggle (a service user) 4 years ago