Service could be better. In recent weeks my wife has been required to attend Oncology Outpatients at Wishaw University Hospital following which she receives injections for cancer treatment at the Oncology Day Paitients Department. On the last two occasions, the attention from Oncology Pharmacy has been particularly unsatisfactory and she has been left sitting about for up to two hours waiting for the prescribed medication to be made available from the pharmacy to the medical staff. On a previous occasion, when I personally attended at the Pharmacy to uplift a prescription on an matter unrelated to this treatment, there was no one present as all the staff had gone for a tea break.
The situation with the Pharmacy is either compounded by too few staff, inefficient prescribing procedures or disinterest, and I hope it is not the latter.
The service and level of care from Oncology medical and nursing staff and those at Reception is second to none. Why cannot Oncology Pharmacy be the same?
"Too few staff, inefficient prescribing procedures"
About: University Hospital Wishaw / Medical Oncology University Hospital Wishaw Medical Oncology ML2 0DP
Posted by Irritated relative (as ),
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