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Care Opinion

Happy with care

Posted By UHW17

"Happy with care"

About: University Hospital Wishaw

(as a volunteer/advocate),

OT arranged for home assessment. all discussion with staff and doctors very clear. 10/10 for care Fiona. Support is very attentive. Food good menu varied also choice of sandwich to my liking. 

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Responses

Response from William McCutcheon, Head of Business Support, Property Support Services Division, Law House, NHS Lanarkshire 4 years ago
William McCutcheon
Head of Business Support, Property Support Services Division, Law House,
NHS Lanarkshire

Submitted on 06/08/2019 at 17:16
Published on Care Opinion at 17:16

picture of William McCutcheon

Hi

Thank you for your feedback in relation to the food. I will pass these to the catering team.

Regards

William

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Response from Rick Edwards, Service Manager Surgical & Critical Care, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Rick Edwards
Service Manager Surgical & Critical Care, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 09/08/2019 at 13:26
Published on Care Opinion at 13:26

picture of Rick Edwards

Dear UHW17,

Thanks for speaking with our volunteer about your experience in hospital; it's important for us to hear what we're getting right and what we might try and improve.

I'm delighted to hear that you are getting good, clear information from the doctors and you know what's planned for your care. I hope your home assessment goes well and you're able to return home soon.

Kind regards

Rick

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Response from Fiona Cross, Occupational Therapy Team Leader, University Hospital Wishaw, NHS Lanarkshire 4 years ago
Fiona Cross
Occupational Therapy Team Leader, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 12/08/2019 at 15:11
Published on Care Opinion at 15:11

picture of Fiona Cross


Dear UHW17,

Thank you very much for taking the time to post a positive comment re the Occupational Therapy input, during your recent stay in hospital.

Your home environment plays a crucial part in your recovery and management of a condition and I hope the information and advice you received, has long term benefits.

I hope you continue to make good progress and will pass on your comments to the Occupational therapy team.,

kind regards

Fiona Cross

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