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Care Opinion

waiting times

Posted By improvements needed

"waiting times"

About: Raigmore Hospital / Cardiology Raigmore Hospital / Clinical haematology

(as the patient),

My experience is with the chronic pain management service. echocardiograph  and haematology out patient appointments

Today I have been told that there is a 10 month waiting time to be seen at a consultant led haematology service. This is the same for chronic pain management service , I have been told appointments for an echocardiogram is around 10 weeks when it should be 6.

Scottish Government should be looking at this in more detail and I think there should be a move to offer patients to be seen and treated at the Golden Jubilee if they are able to travel to Glasgow

Appointments

Appointments


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Responses

Response from Sylvia Fraser, Clinical Governance Facilitator , Clinical Governance, NHS Highland 4 years ago
Sylvia Fraser
Clinical Governance Facilitator , Clinical Governance,
NHS Highland

I am part of the overall team who manages complaints for NHS Highland and are known as the Feedback Team. We offer patients, relatives, MPs/MSPs, staff and anyone who requires assistance is registering a concern or formal complaint.

Submitted on 13/08/2019 at 13:15
Published on Care Opinion at 13:15

picture of Sylvia Fraser

Dear Improvement Needed

Thank you for your correspondence noting your concerns about the waiting times for various servcies within NHS Highland.

I am sorry that this situation has given you cause to contact us to raise your concerns about the delays you are experiencing for these services.

I note however that you have contacted NHS Highland directly confirming these issues. We have investigated this on your behalf and can confirm that a response has been sent to our Feedback Team. You should therefore receive this information shortly. If however there is anything further that we can assist you with then please contact our Feedback Team again.

With best wishes

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