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Urgent care- friendly and fast paced

Story from nhs.uk

"Urgent care- friendly and fast paced"

About: University Hospital Of North Durham / Accident and emergency

I rang up 111 this morning to try and get seen as it was a Sunday, got an appointment straight away.

Arrived at urgent care, friendly service as soon as I stepped in the centre until I left, they were all so helpful. Couldn’t compliment enough.

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Responses

Response from University Hospital Of North Durham 4 years ago
University Hospital Of North Durham

Submitted on 28/08/2019 at 15:42
Published on nhs.uk at 16:07

Thank you for providing feedback on your recent visit.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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