"Pre-cataract sedation assessment"

About: Western Eye Hospital

The staff at this hospital were very professional, thorough, friendly, welcoming and reassuring during my visit. I thought I was five minutes late for my appointment, but was actually one week early! That first foray gave me my bearings, so I arrived in good time the next time I visited. . The hospital building is quaint and elderly, rather as I remember hospitals as a child, but it is clean, with friendly staff who treat patients with respect and courtesy .

I haven't had the surgery yet, but my experience from the assessment reassures me.

Story from nhs.uk


Response from Western Eye Hospital

Imperial College Healthcare NHS Trust is delighted to hear your feedback regarding the staff in the Western Eye Ophthalmology service. Patient Advice and Liaison Service (PALS) has passed on your lovely comments to the relevant service managers.

Thank you for taking the time to post your positive feedback.

Imperial College Healthcare NHS Trust appreciates and values your comments.

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