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"very professional could not fault service"

About: Chelsea & Westminster Hospital

I've just had my second colonoscopy at the Chelsea and Westminster. I cannot praise the unit highly enough. Throughout the process from making the appointment, to review, to having the procedure today, everything went like clockwork. All the staff I dealt with were friendly kind and re-assuring. I was very impressed with the cleanliness and organisation of the actual clinic. I was constantly updated, and given apologies for waiting around , but from check in to being discharged I was very happy with a little over three hours. thank you so much to the C&W for making this experience, as pleasant as possible and having staff who really know how to look after their patients.

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Responses

Response from Chelsea & Westminster Hospital 4 years ago
Chelsea & Westminster Hospital
Submitted on 28/08/2019 at 11:04
Published on nhs.uk at 12:07


Dear Patient,

Thank you for taking the time to write positive feedback regarding our services and staff. Your comments have been forwarded to the staff/department mentioned and logged onto our database.

Kind regards,

CW PALS team

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