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No communication

Posted By JLG

"No communication"

About: Forth Valley Royal Hospital / Stroke care

(as a relative),

Terrible experience my dad's had at FVRH.... Mouth ulcerated and uncleaned for days on many occasions, he was terrified and wrote a note to tell me, which is heart breaking... no one tells you anything, no communication, he has been subjected to the worst care... Really terrible.

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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 4 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley

Submitted on 26/08/2019 at 11:09
Published on Care Opinion at 14:47

picture of Pauline Donnelly

Dear JLG

Thank you for taking the time to get in touch, I am so sorry that this has been your experience.

Can I please ask you to get in touch with me as I would really like to look into what has happened, and look at how we can help you, you can contact me via email Pauline.donnelly1@nhs.net or alternatively you can call me on 01324 566523.

Kindest regards

Pauline

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