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Care Opinion

The Very Best.

Story from nhs.uk

"The Very Best."

About: Musgrove Park Hospital / Urology

I went into the Day surgery unit today to have some cancer lumps zapped in my bladder.

The way I was treated by all the staff was fantastic. Warm, caring, professional and all with a smile.

I couldn't have been looked after any better than I was.

I can't thank them all enough, they are truly a fantastic team of wonderful people that work so hard giving their all to me amd people like me.

Once again, Thank you all so very much.

Linda k

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Responses

Response from Charmaine Griffiths, Volunteer and Patient Involvement Lead, Patient Experience, Somerset NHS Foundation Trust 4 years ago
Charmaine Griffiths
Volunteer and Patient Involvement Lead, Patient Experience,
Somerset NHS Foundation Trust

Submitted on 02/08/2019 at 13:21
Published on Care Opinion at 13:21

Dear Linda, thank you for sharing your wonderful feedback. I shared your comments with the Ward Sister in Day Surgery and she has asked me to send you the following message:

"Thank you for the fantastic review of our unit and I have shared this with the Day Surgery team.

The team take pride in delivering the best care to our patients. It is always warming to hear patients are enjoying their time and experience with us'

I hope you are recovering well

Kind Regards,

Gemma Briggs

Day Surgery Sister

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