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worst GP surgery in UK, no communication

Story from nhs.uk

"worst GP surgery in UK, no communication"

About: Farnham Road Practice

Never answer phones, no appointments available. Rung 50+ times today for a serious back ache and phones always busy. . This is the worst gp practice i have encountered. They have taken on more patients than they can care for but they still get paid an annual anount fir each person without providing the care.

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Responses

Response from Farnham Road Practice 3 years ago
Farnham Road Practice

Submitted on 19/05/2020 at 15:43
Published on nhs.uk on 20/05/2020 at 09:33

I am sorry to hear that you have been unhappy with some of the service provided by Farnham Road Practice. We endeavor to treat all our patients with respect. It is difficult to investigate anonymous feedback, therefore if you would like to discuss the issue, please contact the Management team.

Many thanks

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