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"Too many Blood tests, Kidney & Diabetes"

About: Highview Medical Centre

I had too many blood tests but get rarely the result. In two cases I had to wait 6months and the other more than 1year, but they don't give me a proper result. I have kidney troubles since childhood [operation] but I get no check ups or medical help with it, even when I told them a few times that I have kidney pains or some other troubles. Usually I need medication. I have Diabetes Type 2, since I'm a teenager and I need urgent some medical help but I get nothing. I have swollen legs, ankles, knees and infections, since nearly 10years. My hands, fingers are in pain and swollen... but no help. I'm a vegetarian and don't eat any meat since more than 10years. I don't eat meat and ergo I have no way to get any Anti-biotics. It seems the GP don't understand that. I had many virus infections since I'm a patient with the GP but never had any Antibiotics, they refused to give me anything to feel better. I'm always tired and take now Vitamins and supplements, but this is not a solution for a long term. I need proper medical help and check ups for my kidneys and liver. Please. Thanks.

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Responses

Response from Highview Medical Centre 4 years ago
Highview Medical Centre
Submitted on 30/07/2019 at 10:55
Published on nhs.uk at 12:07


Thank you for your feedback. We are sorry that you feel the service provided has not met your expectations.

After we have taken bloods patients can call between 2pm-4.30pm and ask for the results 7 days later. However, if there was a cause for concern we would make contact to discuss them with you.

If you wish to make us aware of your name so that we can review your care then please contact the surgery and ask for the assistant practice manager. We will then liaise with you directly in relation to your care.

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