This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Recovery College"

About: Community mental health services / Recovery College

(as a service user),

Team work

Team work

I took a course called 'Living Beyond Depression and Low Mood' with the Recovery College in Richmond. It was excellent. I have really noticed how much it has helped and the techniques I learnt will be used for some time, maybe for always! It came just at the right time for me and I am so pleased I had this opportunity, rather than just taking medication. I found Georgina and Neil to be a good team and am very grateful to them for all of their support.

Staff skills

Staff skills

Staff attitude

Staff attitude

Seeing the whole me

Seeing the whole me

Being listened to

Being listened to

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Farai Addy, Engagement and Experience Co-ordinator, South West London and St George's Mental Health NHS Trust 4 years ago
Farai Addy
Engagement and Experience Co-ordinator,
South West London and St George's Mental Health NHS Trust
Submitted on 02/08/2019 at 16:22
Published on Care Opinion at 16:22


Introductions

Introductions

Dear Ceridwen,

My name is Farai is Farai and I am the Engagement & Experience Co-ordinator for the Trust. Thank you for taking the time to share your story about the Recovery College.

Involved in decisions

Involved in decisions

I was to read that you were happy with the staff and felt that they listened and involved you in decisions.

Manager

Manager

What a lovely compliment regarding the teamwork by staff. please be assured that this will be passed onto the team manager so that they are aware.

Future plans

Future plans

Once again thank you for sharing your story and I wish you all the best on your recovery journey.

Kind regards

Farai

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Ceridwen (a service user)

Thank you Farai. Its great to get a response. I am glad you will be passing on the compliments to the staff. I think its important when someone has had excellent care, to say so. This was such a key part of my recovery. I am very grateful for the experience I had.

Opinions
Next Response j
Previous Response k