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Grantham cardiology outpatients

Posted By Lizziet

"Grantham cardiology outpatients"

About: Grantham & District Hospital / Cardiology

(as a service user),

Staff were very welcoming & kind, more than happy to help & answer any questions. Doctor was very helpful & reassuring, listened to our concerns & answered questions. Hospital was clean. Only criticism is about parking (outside company). When paying, machine indicated that change was given, in fact it produced a voucher that has to be taken to Lincoln to claim change of 30p. To do this would incur travel costs & a parking fee!

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 4 years ago
We are preparing to make a change
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 26/07/2019 at 11:48
Published on Care Opinion on 29/07/2019 at 12:28

picture of Sharon Kidd

Thank you for sharing your story about our cardiology team which I have shared with them this morning.

In relation to the car parking issues, our facilities team are currently working with our external car parking provider to get the issue resolved around change and the issuing of voucher at Grantham Hospital.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Lizziet (a service user)

Thank you for passing on my comments to the staff involved with my recent appointment. Thank you also for taking the time to explain the situation regarding the parking machine problems. I look forward to learning that this problem has been solved.

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