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"Breast unit - the doctor - one stop excellent..."

About: Worcestershire Royal Hospital

I attended the Worcestershire breast unit today for the first time. GP referral and 3 working days later I had an appointment. What seems to be a newly built unit. Free parking which is unheard of, and although I’d happily pay it, it made the whole process a lot less stressful when you are worried about the appointment.

The receptionist was excellent and the waiting area was calm. I soon went in to see the doctor who was friendly and very professional. I had an ultrasound there and then which was unexpected. I presumed I’d have to come back for that if required (as like previous breast appointments). Reassurance from the doctor and the scan results. What an excellent service. Thank you

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Responses

Response from Worcestershire Royal Hospital 4 years ago
Worcestershire Royal Hospital
Submitted on 24/07/2019 at 12:43
Published on nhs.uk at 13:06


Thank you for leaving us your feedback; We will share your kind comments with the responsible management team for the area, so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 41641.

Regards,

Patient Experience Team

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