"I noted a change in bowel habit lasting for several months,"

About: East Surrey Hospital / Gastroenterology

(as the patient),

My GP instantly referred me urgently for assessment by a hospital team and the appointment was very quickly arranged for me to have a colonoscopy.  I felt pleased that my concern was taken very seriously.

The appointment was for 3.30pm and I was taken into the department after a short wait.  The procedure went smoothly with all explanations given in full by staff who were friendly and caring.  I was amazed and delighted to be walking out of the hospital within 2 hours of my appointment time with notes on subsequent care.

Responses

Response from Jamie Moore, Divisional Chief Nurse for Surgery, Surrey and Sussex Healthcare NHS Trust 9 months ago
Jamie Moore
Divisional Chief Nurse for Surgery,
Surrey and Sussex Healthcare NHS Trust
Submitted on 20/08/2019 at 14:30
Published on Care Opinion at 15:41


Thank you for taking the time to feedback your experience of receiving treatment within our endoscopy department. I will share your feedback with the teams who I know will be really pleased to hear that you felt so well cared for.

best wishes

Jamie Moore

Divisional Chief Nurse

Surgery

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