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"This could have been diagnosed at the clinic"

About: Soho Walk in Centre

(as a parent/guardian),

Went to use the service as felt very unwell greeted by a lovely Recepyionist waited 4 hours feeling very unwell went for the consultation was told it was nothing even though I felt I was about to pass out headache for 4 days sickness sore throat dizzy the condition I am still suffering with went to emergency doctor at a hospital been diagnosed with an infection on antibiotics and told to have have blood tests as suspected glandular fever this could of been diagnosed at clinic but I was just fobbed off and told to get on with it appalling 

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Responses

Response from Soho Walk in Centre 4 years ago
Soho Walk in Centre
Submitted on 06/08/2019 at 16:42
Published on nhs.uk at 19:06


We are very sorry to hear about your experience. Please accept our sincere apologies for the inconvenience and upset caused.

So that we can look into the matter further please contact our PALS (Patient Advice & Liaison Service) team on 0800 368 0412 or email clchpals@nhs.net so we can get some more details from you.

Kind Regards

Patient Experience T

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