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Care Opinion

Attending the children's hospital

Posted By MairiCatherine

"Attending the children's hospital"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency Royal Hospital for Children (Glasgow) / Orthopaedics (Ward 3C)

(as a service user),

My son fell off his bike and had a significant laceration across his knee.   From the ambulance service to accident and emergency team and then to ward 1a staff and the orthopedic team, he was so well looked after.   The staff could not have been more attentive and caring and thorough. I feel so grateful we have the NHS. Thank you, thank you, thank you.  

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Responses

Response from Coral McGowan, Patient Services Manager, Women & Children's Services, NHS Greater Glasgow and Clyde 4 years ago
Coral McGowan
Patient Services Manager, Women & Children's Services,
NHS Greater Glasgow and Clyde

Submitted on 11/07/2019 at 14:16
Published on Care Opinion at 14:16

picture of Coral McGowan

Dear MairiCatherine,

Thank you so much for taking the time to provide your feedback, our teams will be so pleased to hear how valued their services are.

It must have been a truly scary experience for your son, and for you, his family and I am delighted you were cared for with such attention and compassion throughout that time.

I hope your son continues to get better.

Best wishes

Coral

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Response from Jennifer Rodgers, Deputy Nurse Director for Corporate and Community, Corporate Nursing, NHS Greater Glasgow and Clyde 4 years ago
Jennifer Rodgers
Deputy Nurse Director for Corporate and Community, Corporate Nursing,
NHS Greater Glasgow and Clyde

Submitted on 12/07/2019 at 12:36
Published on Care Opinion at 13:02

picture of Jennifer Rodgers

Dear MairiCatherine,

I just want to reiterate Corals message and thank you for taking the time to feedback about your experience.

I hope your wee boy is making a good recovery.

We will pass your comments on to the teams in the emergency department, ward 1a and the orthopaedic team. They will be delighted to receive it.

Thanks again.

Jen

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