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No one got back to us

Story from nhs.uk

"No one got back to us"

About: Barnet Hospital / Neurology

Last year my husband came to neurology and was sent for an MRI scan.

I was told I would hear the results which we have never heard.

Cant even remember how long ago this was but certainly wasnt this year?

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Responses

Response from Barnet Hospital 4 years ago
Barnet Hospital

Submitted on 08/07/2019 at 17:01
Published on nhs.uk at 18:08

Dear lynnette

I am very sorry for the delay you describe, please pass my apology to your husband also, it is below the standard we set ourselves.

Please contact one of our helpful PALS staff who will be able to help, you can reach them at 020 8216 4924 or bcfpals@nhs.net

Kind regards

Richard

Richard Chester - deputy director of patient experience

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