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"I am an Underweight and 83 in 2 weeks time"

About: Devon Road Surgery

With the off-set of pleurisy I telephoned for an appointment on Monday 1st July, but could not get an appointment with a doctor, as by the time I had got through they were all taken, even though it was then 8.45

The appointment offered was with a nurse, which I accepted.

I had pains in my chest between my rib cage, a cough, and was feeling very low indeed.

I have been on chest medication all my life.

I was sent home after examination and told to take Paracetamol.

I was extremely shocked as when I have had these symptoms before I have always been given strong medication.

I was given a follow-up for the Thursday with the same nurse, which I attended, by which time I was feeling extremely bad. I was given Amoxicillin, though I know she did not want to do this.

I do not make a fuss and keep running to the Doctor unnecessarily, that, they should know from my records.

I only attend for prescription renewal for my regular chest prescriptions which I need. I am aghast that I have felt the need to write this review about Devon Road Surgery, as I have generally been happy.

However, I am still feeling ill due to the delay in receiving medication, and it has damaged an appetite which I was struggling with, but getting there.I am deeply upset.

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Responses

Response from Devon Road Surgery 4 years ago
Devon Road Surgery
Submitted on 06/07/2019 at 17:43
Published on nhs.uk at 18:06


I am very sorry that you feel your treatment was delayed. If you could contact me here at the surgery with more details I can properly look into this for you.

Our nurse practitioners are very experienced and efficient in their role however there are always situations in medicine where lessons can be learned so we would be grateful for more information on who you are and who you saw etc.

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