"Came back v quick and perfect date"

About: Medway Maritime Hospital / Urology

(as the patient),

Bit of a wait to see the doctor very busy dept once in consulting room the  the staff apologised for the room being very small and cramped. At the end of the consultation the doctor said it would be about 4 weeks to receive an appointment for cystoscopy. However this came a about 2 or 3 days later unfortunately the date clashed with other things. Phoned to change appointment date which came back v quick and perfect date as well.   Well done Medway Maritime Hospital


Response from Patient Experience Manager, Medway NHS Foundation Trust 10 months ago
Submitted on 09/07/2019 at 13:45
Published on Care Opinion at 13:45

Thank you very much for your feedback, we're very pleased that you had such a positive experience and we'll share your comments with the relevant staff.

Kindest regards,

The Patient Experience Team

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