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Superb Service and Highly Recommended

Story from nhs.uk

"Superb Service and Highly Recommended"

About: Northumberland Park Medical Group

I telephoned at 8:30am for an appointment and was directed through the triage system.

The triage nurse rang me back at 10:15 and offered me an appointment for 10:45.

My condition was dealt with very professionally by the nurse with assistance from one of the doctors.

I wouldn't have classed my problem as urgent but the same morning service I received was exceptional.

Many thanks for this.

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Responses

Response from Northumberland Park Medical Group 3 years ago
Northumberland Park Medical Group

Submitted on 27/04/2021 at 13:00
Published on nhs.uk at 19:32

Thank you for taking the time to post a positive comment on this forum regarding your patient experience. I will forward your comments on to the Triage Nurse and GPs. Thank you again.

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