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"Excellent treatment from all involved in A and..."

About: Queen Alexandra Hospital / Ear, Nose and Throat

I arrived at A and E around 4.00 am with a severe nosebleed. I was seen relatively quickly, bloods taken and then transferred to ward D8 where I received excellent treatment. The doctor was reasssuring and efficient in what, for me, was a very anxious time. I was given good advice for my recovery time and what to do in the event of a recurrence of the nosebleed. All extremely satisfactory. Well done to the team and grateful thanks from me and my wife.

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Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 4 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 03/07/2019 at 18:05
Published on Care Opinion at 18:05


Thank you for taking the time to share your feedback on your experience at the hospital recently. I'm pleased to hear that all went well and hope you're now fully recovered.

The staff will be delighted to hear your positive comments and would no doubt like me to extend their warmest wishes to you and your wife.

With kind regards

Marion

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