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I was investigated on a couple of occasions in ...

Story from nhs.uk

"I was investigated on a couple of occasions in ..."

About: Lincoln County Hospital / Ear, Nose and Throat

I want to express my gratitude for the care I received in the ENT department. I had a very thorough examination which included a CT scan. Even though I had a trifling problem, compared to the majority of people being seen with life limiting conditions I was treated with respect and my complaints listened to seriously. The assistant nurse who had her hand on my shoulder during a procedure was most kind. I went there for help and a diagnosis and I received both, and with the right medication prescribed eventually I am back to my previous state of health. Thank you so much.

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 4 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 09/07/2019 at 11:55
Published on Care Opinion at 11:55

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Thank you so much for your lovely feedback about our ENT department. It is reassuring to know that we are getting it right and that you had a good experience. I will ensure the relevant teams read your lovely feedback and I know it will warmly received.

Again thank you.

Sharon

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