This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Concerned

Posted By FLAGSHIP HOSPITAL

"Concerned"

About: Golden Jubilee National Hospital / General Surgery

(as the patient),

After a severe collapsed lung I was sent for a CT scan at the Golden Jubilee. Staff were great and very pleasant.

Left and was informed 4 weeks to get results back as they are backlogged up.

Received letter asking why I had not attended even though I had. After 6 weeks have chased and now being told 7 weeks minimum.

Thought this was the flagship hospital for reducing waiting times. Now cant get a response or accurate timescale.

Now more concerned as breathing now laboured and pain returning.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 4 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee

Submitted on 28/06/2019 at 14:03
Published on Care Opinion at 14:03

Dear Flagship Hospital

Thank you for your post regarding your recent visit to us. I was pleased to read that the staff were great and very pleasant whilst you were with us, however I was disappointed to read regarding the waiting times for your results. I would be pleased if you could contact me on 0141 951 5951, alternatively feedback@gjnh.scot.nhs.uk to allow me to look into this for you.

I would stress that should your symptoms continue to worsen, please seek medical advice from your GP or local A&E.

I look forward to hearing from you.

Regards

Paula

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k