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"Our treatment and care are superb"

About: Homerton University Hospital / General surgery Royal Brompton Hospital Somerford Grove Practice University College Hospital / General surgery

(as a service user),

Were it not for the NHS my entire family (me, husband, daughter) would be dead! My daughter and myself have high pain thresholds. I collapsed with a ruptured ectopic pregnancy - if the ambulance personnel had been slower, the operating team slower I would be dead! after superb treatment I went on to have a daughter. When she was two, I got ill, the doctor sent me swiftly to Barts, they examined, operated for appendicitis - wasn't that! kept searching, I had ruptured intestine caused by diverticulitis I didn't know I had (my father died with what happened to me when I was 10). They operated and gave me a temporary colostomy. Superb care and one year later removed the colostomy.

My Daughter collapsed with abdominal pain & high temperature - swift ambulance service, excellent A&E at Homerton Hospital, removal of ruptured appendix and treatment for sepsis [when she went back for 6 week check she was told the path lab asked for her autopsy report. They couldn't believe she'd survived! Gangrene Appendix]. Superb treatment she was out in two weeks with a fast track letter just in case she needed it. Later (2 or 3 years) she developed pain. Again Drs from Somerford Grove Medical Practice sent her straight away to the Homerton. At 10.00PM She was examined by the gynaecologist and the next day they operated and removed a grapefruit sized cyst! Excellent nursing, specialist care and wonderful scan means she survived.

My husband retired, got pains in his arm (family history of heart attacks) Somerford Grove Health Practice immediately sent him to University College Hospital for tests resulting in 3 stents at Royal Brompton. Then he collapsed a few days later. We phoned 911 they were superb. Ambulance in 5 mins. He had sepsis from gallstones and abscess on liver. Homerton Hospital got it all sorted. Cured his sepsis, sorted out his gallstones and kidney stones.

Husband & myself are type 2 diabetics (diagnosed by Somerford Grove) our treatment and care are superb. Regular check ups - great staff. deserve much praise and thanks. 

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Responses

Response from Kareen Jeremiah, Practice Manager, Somerford Grove Practice 4 years ago
Kareen Jeremiah
Practice Manager,
Somerford Grove Practice
Submitted on 05/07/2019 at 08:50
Published on Care Opinion at 09:31


Thank you for your positive comments on the care and treatment you and your family received. I am very pleased that you are happy with the service provided to you. Your comments will be shared with staff.

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Response from Jeani George, Reception Manager, GP, Somerford Grove Practice 4 years ago
Jeani George
Reception Manager, GP,
Somerford Grove Practice
Submitted on 05/07/2019 at 10:17
Published on Care Opinion at 10:58



Many thanks for your positive feedback.

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