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"Helpful and kind"

About: Raigmore Hospital / General Medicine

(as the patient),

Acute Medical Unit

Staff could not have been nicer, so helpful and kind and made the stay at hospital one of the nicest I’ve had 

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Responses

Response from Sylvia Fraser, Clinical Governance Facilitator , Clinical Governance, NHS Highland 4 years ago
Sylvia Fraser
Clinical Governance Facilitator , Clinical Governance,
NHS Highland

I am part of the overall team who manages complaints for NHS Highland and are known as the Feedback Team. We offer patients, relatives, MPs/MSPs, staff and anyone who requires assistance is registering a concern or formal complaint.

Submitted on 24/06/2019 at 21:33
Published on Care Opinion at 21:33


picture of Sylvia Fraser

Dear Wendy1910

Thank you for taking the time to write to us about your recent admission to Raigmore Hospital's Acute Medical Unit. It is always lovely to receive positive feedback from patients.

Please be assure that I will pass on your kind message to the staff in the unit.

I hope that this message finds you recovering well.

With best wishes

Sylvia

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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