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"Quick diagnosis and absolutely amazing care"

About: Aberdeen Royal Infirmary / Clinical haematology

(as the patient),

A while ago I was admitted to this unit by my GP because I had immense pain and swelling in my upper thigh as well as redness. Upon arriving at the ward I was promptly looked over by the doctors and after a few tests they confirmed that I had a DVT. I was given some blood thinning medication and an appointment was made with a haematologist to get to the bottom of what caused it (I’m a relatively healthy 24 year old male with no other long term medical conditions)

After around 2 weeks or so I was given an appointment with Dr Watson at haematology and he was without a doubt one of the best doctors I’ve ever dealt with, he referred me for all the tests he believed would help sort the issue and he did a great job at explaining the results of these tests and what was going to happen next in a way that both myself and my anxious parents could understand. 

All the tests came back as clear and it was found that the DVT was a spontaneous one that came on without any real cause so Dr Watson informed me that I’d most likely need to take blood thinning medication for the rest of my life.  I’ve been taking them every day as instructed and I’m now pretty much back to normal. After conducting some research on deep vein thrombosis I thoroughly believe that the quick diagnosis and the absolutely amazing care I received from start to finish is the reason I’ve had no lasting complications. 

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Responses

Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian 4 years ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian
Submitted on 01/08/2019 at 11:06
Published on Care Opinion at 11:06


picture of Kirsten Dickson

Dear DannyH101,

I'm sorry it's taken us so long to respond to the kind words you posted on Care Opinion. I have now shared your feedback with Dr Watson and his response is below:

'It is very thoughtful of you to take the time to write about your experience. I was particularly pleased to see how the explanation of your condition and its management has helped you to come to terms with it. We spend a lot of time trying to help patients to understand their conditions and this positive feedback suggests that this approach helps. Danny, I hope that you remain well and be assured that your thoughtfulness and kindness is very much appreciated.'

Henry W'


Take care,

Kirsten

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