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Unapproachable

Posted By Kakakakak

"Unapproachable"

About: New Cross Hospital / Maternity care

(as a service user),

I've visited twice due to reduced fetal movements in third trimester. Both times I've been spoken down to and found staff rude and not approachable or reassuring (whilst lying there in panic somethings wrong with your baby)

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Responses

Response from The Royal Wolverhampton NHS Trust 4 years ago
The Royal Wolverhampton NHS Trust

Submitted on 26/06/2019 at 14:18
Published on Care Opinion at 14:18

Thank you very much for taking the time to post comments regarding your recent patient experience.

I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

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