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great attention given

Story from nhs.uk

"great attention given"

Arrived late due to traffic congestion but she still saw me & helped, the woman on the phone was not so friendly, told me I wouldn’t be seen cos I was late!

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Response from Fielding Palmer Hospital 4 years ago
Fielding Palmer Hospital

Submitted on 28/06/2019 at 10:17
Published on nhs.uk at 11:06

Thank you for taking time to provide us with feed back about your visit to Fielding Palmer Hospital.

We are sorry to hear the staff member you spoke with on the phone was not friendly, and we will share this comment with the management team.

We are pleased to know you still received good care once you were seen by our clinical staff.

If you would like to contact us to provide some further details then we would like to hear from you and our PALS team can speak with you further.

They can be contacted by phone on: 0116 2950830 or email to: pals@leicspart.nhs.uk

Thank you.

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