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"NHS under pressure"

About: The Great Western Hospital / Cardiology

I was admitted to ED last Sunday and diagnosed with Atrial Flutter. The ED clearly is not big enough for the growing population of Swindon and surrounding area as the cubicles were divided into 2 giving little room for clinicians to work in or privacy to the patient and relative. Trolleys lined up the corridors throughout with patients and Ambulance staff. That said the staff, under intense pressure, dealt with the situation admirably considering the types they were dealing with. I was moved to Linett ward and again the ward was manic. The staff, again under pressure, dealt admirably with the difficult situations that arose and again very professional. Later I was moved to Mercury ward and again I only have praise for the staff apart from one incident which is subject of query by me separately to this review. I really cannot fault the NHS staff and the service they provide if only the facilities were improved in the burgeoning requirement for ED services.

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Responses

Response from The Great Western Hospital 4 years ago
The Great Western Hospital
Submitted on 17/07/2019 at 15:40
Published on nhs.uk at 17:06


Thank you for telling us about your recent experience at the Great Western Hospital.

We're really pleased to hear you received great care from our staff in A&E and on Linnet Ward. In 2018 the Great Western Hospital was awarded £30 million to improve the Accident & Emergency Department and Transitional Care to help cope with the growing demand for service and improve patient experiences.

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