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Every member of staff was professional and caring

Posted By Nightcrawler

"Every member of staff was professional and caring"

About: University Hospital Monklands / Trauma & orthopaedics

(as the patient),

I was a patient recently in ward 10 and have never been anywhere that every member of staff was professional and caring, while being down to earth and relatable. The care that we received was second to none, it was a great place to be a patient.   Special mention must go to Donna and the staff nurses Irene, Chelsea, Amanda and Megan. As well as support workers Caroline, Lorraine, Marie, Mary, Kelsey, Kirsty and Harry.

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Responses

Response from Eileen Clarke, Senior Nurse - Surgical, University Hospital Monklands, NHS Lanarkshire 4 years ago
Eileen Clarke
Senior Nurse - Surgical, University Hospital Monklands,
NHS Lanarkshire

Submitted on 18/06/2019 at 16:34
Published on Care Opinion at 16:34

picture of Eileen Clarke

Dear Nightcrawler

Many thanks for your very kind posting on Care Opinion. This is the person centred care which we strive to deliver every day to every patient. I am so glad that you found the staff to be down to earth.

I note that you have mentioned several staff by name and as the Senior Nurse for Ward 10, I will ensure your kind words are passed on to the staff.

Thank you again

Kind regards

Eileen

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