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"Thank you so much for providing a service on..."

About: Harvey Group Practice

I attended your out-of-hours surgery this morning at the Minor Injuries Clinic.

Firstly, thank you for providing this service, it is a sacrifice.

It takes you away from family and friend time and I truly appreciate it.

Secondly the doctor I saw today was wonderful.

For the first time ever I feel fully informed about my condition and how to react when flare-ups occur.

I have had DV for almost ten years and this is the first time anyone has suggested antibiotics.

That even when being treated at a hospital in Devon, no medical professional suggested that antibiotics may help relieve the symptoms.

Following my appointment today I left feeling I had listened to and understood.

I also came away with far more information about the condition and a much greater understanding of how to react when I do experience an attack than I have ever done and that is quite something..

I can not tell you how grateful I am and please pass my thanks to the doctor who treated me this morning..

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Responses

Response from Harvey Group Practice 4 years ago
Harvey Group Practice
Submitted on 13/09/2019 at 09:16
Published on nhs.uk at 11:06


Thank you for your response here and your gratitude which has been shared.

The variety of appointments available now is vast and can be confusing for patients but we are pleased that this option, weekend appointments via our Federation at our local MIU, with our local doctors has helped you in your situation and medical need.

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Response from Harvey Group Practice 3 years ago
Harvey Group Practice
Submitted on 13/11/2020 at 15:24
Published on nhs.uk at 21:28


Our Practice is part of the St Albans and Harpenden Federation, which supports all our local practices, with local GPs, providing services in evenings and weekends to our practice population. We are so pleased you were able to be seen there for advice and guidance.

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