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"She deserves six stars"

About: Crosshouse Hospital / Stroke Care

(as a service user),

Joanne, my nurse has been very good to me and helped me in every way. I think she deserves 6 stars.

Kevin, my nursing assistant has been very nice to me and helpful

Nurse kept the room spotless and keeps stuff in its place

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Responses

Response from Christine Somerville, Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit, NHS Ayrshire and Arran 4 years ago
Christine Somerville
Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit,
NHS Ayrshire and Arran
Submitted on 12/06/2019 at 22:02
Published on Care Opinion at 22:02


Dear waternx56,

It is great to hear that you had a positive experience during your time in hospital. As well as all the technical aspects it is so important that staff are caring and kind. I am glad this was your experience.

Joanne will be delighted you are giving her 6 stars (she really can't ask for more than that!). Equally Kevin will appreciate your lovely comments in relation to his kindness and assistance.

Thanks very much for taking the time to post your feedback on care opinion. I will ensure this is shared with the team.

I hope you are now feeling better.

Best wishes,

Christine

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