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My mother’s admission to A&E - Thanks a Million!

Posted By Alpaseltzer

"My mother’s admission to A&E - Thanks a Million!"

About: Northwick Park Hospital / Accident and emergency Northwick Park Hospital / Cardiology

(as a carer),

Sublime service from all members of staff from the resuscitation room to the Keller Ward. My mum has complications due to bone cancer and on the day of her admission, due to breathing problems, she was diagnosed with pulmonary embolism. Sadly, she underwent a cardiac arrest but recovered and was transferred to the Keller ward. 

  Through out the process, the Drs showed incredible compassion, the nurses went beyond the call of duty and I couldn’t have asked for more! Believe me, i’ve visited 5 hospitals in the past 3 months and Northwick Park’s medical care and kindness was outstanding.

  Thanks a Million!

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 4 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust

Submitted on 04/06/2019 at 11:25
Published on Care Opinion at 11:25

Dear Alpaseltzer,

I am so glad to hear that you felt your Mother's care was handled so well. We do really try to do our best and it is so nice to hear when we get it right.

I have shared your feedback with the team who I am certain will have been delighted to hear it.

Best wishes,

Anjali Patel

Patient Experience Manager

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