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"My stay on the ward"

About: Highbury Hospital / Cherry Ward

(as the patient),

Food is good quality, good choice, nutritious meals are good. The building is pleasant.

Too many quizzes in one day and one every other day

Knitting with bamboo needles

Staff vary in quality - not trained enough, not getting respect

They wake me up during the night

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Responses

Response from Julie Hudson, Ward Manager, Cherry Ward, Mental Health Services for Older People 4 years ago
Julie Hudson
Ward Manager, Cherry Ward,
Mental Health Services for Older People
Submitted on 10/06/2019 at 13:46
Published on Care Opinion at 13:46


Good Afternoon,

Im pleased to hear you are enjoying the quality and choice of food on offer on Cherry ward and that you find the building pleasant.

The activites staff do try to cater to all needs and will be happy to adapt the daily activities on the ward whenever possible, please feel free to talk to them and tell them what things interest you.

I have discussed your comment about knitting with bamboo needles with the activities staff, they assure me that they have a selection of knitting needles for you to chose from and will change them if they are not suitable for your needs.

We do have new staff on the ward and we are supporting them in their new roles, they have recieved training but it does take time to settle into the role and become familiar with the ward environment and routine.

I have asked the night staff on the ward to monitor the noise levels over the next four weeks, is there anything in particular that wakes you?

Please feel free to speak to me in perosn if you wish as I will be happy to help you with any concerns you may have during your stay on the ward.

Kind Regards

Julie Hudson

Cherry ward manager

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