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"Unhygienic toilets"

About: York Hospital / Accident and emergency

(as the patient),

Arrived at York A&E after a bike accident a few days prior, having phoned 111. I was absolutely shocked at the unhygienic state of the toilets in A&E - it was totally disgusting. I took photos.

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Responses

Response from Catherine Rhodes, Patient Experience Lead, York and Scarborough Teaching Hospital NHS Foundation Trust 4 years ago
Catherine Rhodes
Patient Experience Lead,
York and Scarborough Teaching Hospital NHS Foundation Trust
Submitted on 28/05/2019 at 10:53
Published on Care Opinion at 10:53


Hi there, sorry to hear the toilets weren't clean when you attended A&E. Hopefully you raised it with staff at the time, so that they could immediately phone the domestics team and get them cleaned straight away.

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