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"THE BEST OF THE BEST."

About: Swarland Avenue Surgery

I recently attended for my yearly Health Review (MOT), made calmer and relaxing by an excellent, experienced receptionist that nothing was too much trouble to. I was then seen by the most brilliantly skilled Practice Nurse, who's manner, skills and expert knowledge was so brilliant

I stood in awe of the unfolding event, and I am a Registered Nurse myself. This Practice Nurse very quick to see that my blood-pressure was needing urgent attention, sent me direct for an E.C.G, where a fault was diagnosed. I was recalled immediately to the surgery by the Doctor , who explained the most detailed explanation facts about the findings of the E.C.G, prescribed immediate treatment. What more does a patient need than this fast, efficient, effective, GP care system - all within hours of the Nurse finding the cause. To the staff at this Surgery, from the Receptionists to Nurses to Doctors.- Thank you all, your Practice Nurses & Medical staffs skills/knowledge saved me from potential physical damage and probably from premature death.

A BRILLIANT GP SERVICE - SECOND TO NONE!! I highly recommend this Surgery to readers, friends & Family.

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Responses

Response from Swarland Avenue Surgery 4 years ago
Swarland Avenue Surgery
Submitted on 10/06/2019 at 14:10
Published on nhs.uk at 15:06


Thank you for providing us with this detailed positive feedback.

All feedback is discussed with the individual staff involved and in our practice staff meeting so that we can share and review the services that we provide.

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