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staff are rude and ignorant.

Story from nhs.uk

"staff are rude and ignorant."

About: Royal Oldham Hospital / Gynaecology

The experience in the gynaecology ward I experienced wasn’t the best the staff are rude and ignorant,.and when it’s time for all the woman to go to sleep they are very loud!!

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Responses

Response from Royal Oldham Hospital 4 years ago
Royal Oldham Hospital

Submitted on 20/05/2019 at 09:52
Published on nhs.uk at 10:06

Thank you for your comments.

May we from the outset apologies for the experience you have described. We hope we can assure you that the Trust strives to provide patients with excellent care and experience, so we are disappointed that we had not achieved it for you on this occasion.

Should you remain dissatisfied and wish to discuss your experience further, please contact the Patient Advice and Liaison Service (PALS) at your earliest opportunity on telephone 0161 604 5897, or email pals@pat.nhs.uk quoting that you have been advised to do so via NHS Website, and they will do their best to address your concerns.

Kind regards

The Patient Experience Team.

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