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My dad is eternally grateful

Posted By Highpeak15

"My dad is eternally grateful"

About: East Of England Ambulance Service NHS Trust / Emergency ambulance Ipswich Hospital / Accident and emergency

(as a relative),

My dad is an elderly frail man of 86 years old.  He fell backwards twice and two sets of paramedics came out to help him.  

He was extremely grateful for the first class care he received both from the paramedics and staff at A&E.

Currently he is in a care home, not very well, so thank your very much for being the primary carers who made the start of his illness so painless and giving him the reassurances he needed.

My dad wanted us to write this message because he is eternally grateful for treating him with dignity and respect.

Very best wishes.

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Responses

Response from Ipswich Hospital 4 years ago
Ipswich Hospital

Submitted on 21/05/2019 at 08:15
Published on nhs.uk at 10:05

Thank you for passing on your comments regarding your fathers care, I will make sure your fathers kind words are passed on to the team in A&E and the paramedic service. Many thanks

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Response from East Of England Ambulance Service NHS Trust 4 years ago
East Of England Ambulance Service NHS Trust

Submitted on 21/10/2019 at 13:53
Published on nhs.uk at 18:19

Thank you for taking the time to provide feedback about the East of England Ambulance Service. I would also like to apologise for the delay in responding to you.

I would like to pass your kind comments onto the staff involved and would be grateful if you could email eoeasnt.feedback@nhs.net with the date and location the crew attended to so that we can trace the staff involved.

In your email could you please quote JH2110-7 and I will be able to link the information to your feedback.

Thank you again for your kind words of appreciation.

Jo

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