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"Nurses on children’s ward are simply amazing...."

About: Rotherham Hospital

My experience with my daughter was an eye opener to see such high quality of nursing care in the children’s ward. She was operated on for an appendicitis then a weeks care followed before having to be transferred as an emergency to Sheffield’s children the way the staff looked after my daughter and us during a traumatic illness was nothing short of phenomenal, the nurses were so lovely, child friendly in spite of the high intensity looking after my daughter needed. Some of the nurses at night, too many to mention in the daytime) just need to be recognised and the ward managers gave us such confidence in their ability to manage and how they looked after my daughter will stay with us forever. Sheffields Children’s Hospital nursing care was no where near as good an experience as the poor nurses there were stretched and under resourced it took ages to get help sometimes at Sheffield, where the staffing in Rotherham was much better managed and a credit to everyone who works there - thank you so much ! The nurses ability to coax a frightened poorly child into things like canulars, tubes, bloods etc) is a masterclass in how to show empathy to another person, I felt really humbled by the experience, the compassion and empathy she was shown, was awe inspiring. Nursing at its best .... Thank you from us and my daughter will come in person soon to thank you herself

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Responses

Response from Head of Patient Experience, The Rotherham NHS Foundation Trust 4 years ago
Submitted on 20/05/2019 at 09:32
Published on Care Opinion at 11:53


Hello my name is Samantha and I am the Head of Patient Experience for Rotherham Hospital. Thank you for taking to time post your kind comments on nhs.uk, regarding the care and treatment your daughter recently received on our children’s ward. We really appreciate your positive feedback and I will ensure that your comments are fed back to Head of the Department including the Ward Manager to ensure staff are made aware as such positive feedback is always greatly appreciated. May I also take this opportunity to wish you and your daughter all the best for the future.

With best wishes

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