This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"irregular pulse, leading to blackouts, and a fall."

About: Good Hope Hospital / Accident & emergency

Over Mother’s day weekend, Mick suffered a fall down the stairs due to an irregular heartbeat. Despite the ambulance service being stretched to over capacity, a bulging Majors and rhesus department, we were dealt wit kindness and professionalism throughout. Had a loop inserted to monitor pulse, and sent home on the Monday. Unfortunately, had another episode 28th April, and again rushed into Majors.... absolutely packed, so after being reviewed , was allowed home to come back on the 29th to cardiology outpatients. Several funny turns later, and admitted to ward 23 for pace maker. After a few glitches , and again outstanding care by all, he was finally allowed home today. Cardiology appointment in Early June. With all the bad about hospital care, we needed to post this, as we were very impressed, grateful, and in awe of the wonderful staff you have at this hospital. They do a fantastic job despite the lack of staff and beds.

Well done all of you.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Good Hope Hospital 4 years ago
Good Hope Hospital
Submitted on 15/05/2019 at 11:41
Published on nhs.uk at 12:06


Responded: 15.05.19

Dear Mick

Thank you very much for your comments regarding your recent patient experience at Good Hope Hospital.

Our A&E and Cardiology department staff do work very hard in often difficult circumstances as a 'front line service'. I am pleased that you felt the staff were wonderful and impressive.

I will ensure that your comments are forwarded to the appropriate senior staff who will be thrilled to communicate your feedback to their teams.

Once again thank you for taking the time to post your comments and I wish you well for your continued recovery.

Kind regards

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k