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Very well looked after throughout

Posted By Pipistrelle

"Very well looked after throughout"

About: Crosshouse Hospital / Day Surgery

(as the patient),

I recently had day surgery at Crosshouse Hospital under the care of Dr Buck. The team were amazing from start to finish.   I felt very well looked after throughout. Special mention to nurse Carleen for her care and attention in the few hours I spent post-op.  

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 22/05/2019 at 13:35
Published on Care Opinion at 13:35

picture of Eunice Goodwin

Dear Pipistrelle,

Thank you so much for taking time to share this. It is a real bonus to staff when they hear how their patients feel about their care. I will be delighted to pass this on to all the team and Carleen.

I hope you are fully recovered now,

Best wishes,

Eunice

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