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Poor experience

Story from nhs.uk

"Poor experience"

About: The Three Zero Six Medical Centre

Very transactional experience. GP didn't address some of the very key concerns and observations i shared about my 4 yo breathing, occassional heavy snoring, gasping for air during rugbytot classes etc. A quick work of the stethoscope and she declares everything is absolutely fine and that he'd enlarged tonsils through viral infection therefore ibuprofen. Not sure what happened to the heavy breathing and relentless coughs at night? We were out in 5mins. Never again, certainly not same doctor who runs it more like a business than family health practice.

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Responses

Response from The Three Zero Six Medical Centre 5 years ago
The Three Zero Six Medical Centre

Submitted on 08/04/2019 at 10:15
Published on nhs.uk on 09/05/2019 at 13:08

Dear Ben

We are sorry that you have had reason to complain about your experience. We would be happy to discuss your experience with a little more detail as we feel that would be mutually helpful. Kindly please contact the practice and ask to speak to the practice manager.

We would like to assure you that we always strive very hard to provide a quality service and our focus is always on ensuring our patients have a good experience at the surgery. We look forward to hearing from you.

With kind regards

Practice Manager

www.306medicalcentre.nhs.uk

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