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"A&E - Trauma _ Acute Assessment"

About: Whipps Cross University Hospital

Was brought in with serious injuries. Careful, thorough assessment. Constant observation. Impressed with staff in resuscitation. Moved to acute assessment unit where constant monitoring and steady considered pain relief. I felt the staff in the AAU were helpful, concerned with exceptionally good inter-personal skills.The best experience I have ever had here (even though I would rather have not been there, of course). It's very easy to review a bad experience but very very hard to review such an exceptionally impressive one.Trust me, I have left negative reviews when I have felt they were warranted but this time I can honestly say I find it hard to believe the high quality of care and everything (except perhaps the food, but then it is a hospital). From start to finish there was a display of professional care and planning. If only the whole of the NHS was like this experience. A big big THANK YOU to all the wonderful staff, because I never found a dud the whole time.

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Responses

Response from Whipps Cross University Hospital 5 years ago
Whipps Cross University Hospital
Submitted on 07/05/2019 at 13:24
Published on nhs.uk at 14:06


hank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at RLH. We value your

feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We would like to share your kind words with the team that took care of you and would like to request that you email your details to WXPals@bartshealth.nhs.uk

We look forward to hearing from you

Kind regards

central complaints team

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