This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

The staff went above and beyond

Posted By Wat

"The staff went above and beyond"

About: Glasgow Royal Infirmary / Elderly Medicine (12, 14, 18, 23, 29, 30, 32, 33,35 ,39 & 53)

(as a carer),

My aunt was admitted to the ward and from the word go they were marvellous. She had a very serious leg ulcer and her mobility was very poor

The staff went above and beyond the call of duty and treated her the way we treated her.... with respect and care.  They also treated the family with the same respect and nothing was a bother to them.  

I saw them handle other patients with the utmost care and respect. 

My aunt unfortunately passed away with all her family around her and her extended family of the staff of ward 31. We as a family cannot express our gratitude enough. These people are worth their weight in gold. 

Angels in Blue💞💖💖💖

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from John Stuart, Chief Nurse, North Sector, NHS Greater Glasgow and Clyde 4 years ago
John Stuart
Chief Nurse, North Sector,
NHS Greater Glasgow and Clyde

Submitted on 03/05/2019 at 00:11
Published on Care Opinion at 14:29

Dear Wat,

I am sorry to hear of your Aunt's recent passing in ward 31 of Glasgow Royal Infirmary.

Please accept my condolences to you and your family.

It is always heartening for our staff to receive such positive feedback and I would like to take the opportunity to thank you for taking the time to contact us at what will be a difficult time for you and your family.

I will ensure that your comments are fed back to our staff in ward 31 and thank you once again for taking the time to make contact with us through Care Opinion.

Yours sincerely,

John Stuart.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k