This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"very impressed"

About: County Hospital / Accident and emergency

I was shocked and surprised to find myself whisked off to A & E by ambulance. In the care of two fabulous paramedics. Every member of staff was kind and considerate.There was compassion help and humour despite the slightly scary time for me. After tests and xrays I found myself on AMU. despite it being one a.m. they found me something to eat and spent time ensuring I was comfortable. The food was amazing. I have spent good money in eateries and not been so well fed. I didn't want to be there but even so I was so well cared for the experience was more than tolerable. Fortunately I came home the following afternoon . Thank you and well done

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from County Hospital 4 years ago
County Hospital
Submitted on 02/05/2019 at 09:37
Published on nhs.uk at 10:07


Thank you for taking the time to provide us with your feedback. It is great to hear that you were so well looked after and I have shared your kind words with the Emergency department staff who I know will be delighted to receive it. This positive feedback really does make a difference to team morale.

I hope you are now feeling much better

Kind Regards

Angela Grocott

Head of Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k